Terms and Condition

• $75 deposit is NONREFUNDABLE once event date has been confirmed.

• Flowers are composed of organic matter and there is no guarantee of color retention. Florals will naturally change color while drying as well as over time in the frame. For example, white flowers tend to yellow/brown and red flowers tend to darken as they dry. We like to remind our customers – “A raisin will never look like a grape!”. Rest assured that we use multiple proprietary drying and color restoration methods, specific to the flower type, to optimize preservation and color retention.

• We are not responsible for lost or damaged flowers delivered in the mail. Some flowers may not make it during shipping. We will work with the best pieces we receive from your bouquet.

• Any extra florals will not be returned unless requested for an extra fee.

• Once your pressed flower frame is completed, we will ship your item in a box indicated as FRAGILE with ample packaging. We are not responsible for any damage during shipping. Please purchase shipping insurance to guarantee refunds on potentially damaged items.

• Due to this being a custom-made piece, we do not accept product returns.